HostBooks Demo Survey

Please provide additional feedback on the agent who provided you with a demo:

1. From a scale of one to five, how strongly do you agree with the following statements

(one being strongly disagree, five being strongly agree)

1	2	3	4	5

I am satisfied with the demo I have received.

1	2	3	4	5

The agent I worked with was knowledgeable.

1	2	3	4	5

The demo I received was timely and efficient.

1	2	3	4	5

The service I received was friendly.

1	2	3	4	5

The agent with whom I interacted was professional.

1	2	3	4	5

The agent was able to answer my questions in a way that makes sense.

1	2	3	4	5

2. What was your initial impression of HostBooks Software?

Unsatisfactory

Poor

Fair

Good

Excellent

4. How satisfy are you with the features of the product?

Extremely Dissatisfied

Somewhat Dissatisfied

Neither satisfied or dissatisfied

Somewhat Satisfied

Extremely Satisfied

5. Are there any feature missing that you would like to see added to the product?

6. How satisfy are you with the design/layout of the product?

Extremely Dissatisfied

Somewhat Dissatisfied

Neither satisfied or dissatisfied

Somewhat Satisfied

Extremely Satisfied

7. How satisfy are you with the overall quality of the product?

Extremely Dissatisfied

Somewhat Dissatisfied

Neither satisfied or dissatisfied

Somewhat Satisfied

Extremely Satisfied

8. Would you like to provide additional feedback about your experience today?

9. Would it be okay for us to follow up with you about your responses?

Yes