HostBooks Demo Survey
Language
English
Hindi
Punjabi
Tamil
Urdu
Telugu
Marathi
Bengali
Marathi
Gujrati
Kannada
Please rate your overall satisfaction with the agent who provided you with a demo:
(5 star being extremely satisfied)
Please rate your overall satisfaction
Please provide additional feedback on the agent who provided you with a demo:
1.
From a scale of one to five, how strongly do you agree with the following statements
(one being strongly disagree, five being strongly agree)
1
2
3
4
5
I am satisfied with the demo I have received.
1
2
3
4
5
The agent I worked with was knowledgeable.
1
2
3
4
5
The demo I received was timely and efficient.
1
2
3
4
5
The service I received was friendly.
1
2
3
4
5
The agent with whom I interacted was professional.
1
2
3
4
5
The agent was able to answer my questions in a way that makes sense.
1
2
3
4
5
2.
What was your initial impression of HostBooks Software?
Unsatisfactory
Poor
Fair
Good
Excellent
3.
Based on the demo you were given, how likely are you to recommend HostBooks to a friend or colleague?
( zero = not at all likely, ten = extremely likely )
0
1
2
3
4
5
6
7
8
9
10
4.
How satisfy are you with the features of the product?
Extremely Dissatisfied
Somewhat Dissatisfied
Neither satisfied or dissatisfied
Somewhat Satisfied
Extremely Satisfied
5.
Are there any feature missing that you would like to see added to the product?
6. How satisfy are you with the design/layout of the product?
Extremely Dissatisfied
Somewhat Dissatisfied
Neither satisfied or dissatisfied
Somewhat Satisfied
Extremely Satisfied
7.
How satisfy are you with the overall quality of the product?
Extremely Dissatisfied
Somewhat Dissatisfied
Neither satisfied or dissatisfied
Somewhat Satisfied
Extremely Satisfied
8.
Would you like to provide additional feedback about your experience today?
9.
Would it be okay for us to follow up with you about your responses?
Yes
No
