{"id":1838,"date":"2017-07-28T10:00:21","date_gmt":"2017-07-28T04:30:21","guid":{"rendered":"http:\/\/hostbooks.in\/?p=1838"},"modified":"2023-11-27T16:53:34","modified_gmt":"2023-11-27T11:23:34","slug":"gst-compliance-delays-billing-cycle-telecom-companies","status":"publish","type":"post","link":"https:\/\/www.hostbooks.com\/in\/hb\/news\/gst-compliance-delays-billing-cycle-telecom-companies\/","title":{"rendered":"GST compliance delays billing cycle for telecom companies"},"content":{"rendered":"

KOLKATA: A section of postpaid users and corporate customers are getting their monthly mobile bills late as big phone companies are struggling to capture the impact of the goods and services tax (GST) on invoices issued post-July 1.<\/p>\n

Bharti AirtelBSE -0.55 %, India\u2019s No 1 phone company, has sent out text messages to some of its postpaid customers saying their bills would be delayed by at least a week this month owing to technical issues. ET has seen these text messages.<\/p>\n

AirtelBSE -0.55 % postpaid customers in Delhi and Kolkata told ET that they had been informed by the company\u2019s customer care wing that the reason behind the delayed billing was GST-related.<\/p>\n

The country\u2019s second-largest mobile carrier, Vodafone India, in turn, is learnt to be facing a tough time billing corporate or \u2018enterprise customers\u2019 on schedule as many clients have not shared their GST registration numbers.<\/p>\n

The country\u2019s second-largest mobile carrier, Vodafone India, in turn, is learnt to be facing a tough time billing corporate or \u2018enterprise customers\u2019 on schedule as many clients have not shared their GST registration numbers.<\/p>\n

Under GST rules, telcos are required to the mention a corporate customer\u2019s GST registration number in their monthly mobile bill. \u201cThere could be some delays in billing Vodafone\u2019s enterprise customers as many have not furnished their GST numbers yet,\u201d said a person aware of the matter.<\/p>\n

At press time, Bharti Airtel did not reply to ET\u2019s queries. But a top company executive attributed the delayed billing to postpaid customers to Airtel\u2019s \u201csystems transitioning to GST and software upgrades being tested\u201d. \u201cEverything is working smoothly but all systems are being double checked, which is why the buffer of one week has been kept for this billing cycle,\u201d the Airtel executive told ET.<\/p>\n

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Vodafone India did not reply to ET\u2019s queries on GST-related billing challenges faced by the telco. Third-largest carrier Idea CellularBSE 3.40 %, however, said it had not faced any technical challenges in billing postpaid or corporate customers, post-July 1.<\/p>\n

\u201cNo bills have been delayed on account of GST,\u201d said an Idea spokesperson in a written response to ET\u2019s queries.<\/p>\n

But another industry executive aware of the problem in some companies said postpaid billing could typically get delayed if there are operational hiccups in rejigging a telco\u2019s back-office IT & billing systems to make them GST-compliant from July 1 as mandated by the government.<\/p>\n

\u201cA telco will be compelled to push back its billing cycle if there are technical challenges in deploying software patches in its IT\/billing systems to reflect the applicable GST rate in all invoices issued from July 1,\u201d said the executive, who did not wish to be named.<\/p>\n

(Source: Economic Times )<\/div>\n

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KOLKATA: A section of postpaid users and corporate customers are getting their monthly mobile bills [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":1840,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9273],"tags":[],"yst_prominent_words":[],"_links":{"self":[{"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/posts\/1838"}],"collection":[{"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/comments?post=1838"}],"version-history":[{"count":1,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/posts\/1838\/revisions"}],"predecessor-version":[{"id":7973,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/posts\/1838\/revisions\/7973"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/media\/1840"}],"wp:attachment":[{"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/media?parent=1838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/categories?post=1838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/tags?post=1838"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.hostbooks.com\/in\/hb\/wp-json\/wp\/v2\/yst_prominent_words?post=1838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}