Come and be a part of the HostBooks Family!

We firmly believe that employees are the prized possessions of an organization. And hence, being an employee friendly company, we make sure that our employees grab every opportunity that comes their way that will help them succeed by leaps and bounds. We continuously strive to bring out the best in our employees as our happiness lies in seeing them reach the pinnacle of success.

Energy.Passion.Dedication

Because our Employees make us who we are!

We love our Employees

We believe in going an extra mile to keep our employees contented as they mean the world to us.

Zeal matters a lot

We take up every challenge with great zeal & enable our employees to be a better version of themselves.

Safety is our Priority

Safety of our employees matters the most to us. We make sure that our dear employees feel at home even at their workstations.

Amiable Work Culture

We continuously strive to establish a work culture that helps foster cordial relations between the entire HB Family.

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Map a career of your choice

Come join us at one of the fastest-growing customer experience companies. We have some of the most recognized companies as customers, and a pre-eminent venture capital firm backing us. And, most importantly, really smart, fun, curious and creative people from all over the world as colleagues.

Current Opening

1Assistant Manager - Sales

Work Location: Gurgaon, Sector 18

Division/Department:HB Sales

Requirement Severity: Immediate

Experience: 6-10 years of relevant experience

Essential Duties and Responsibilities:

  • Team Performance Goal Setting&Review-Conducting productivity review, daily huddle,documentation of issues, maintaining a depository of commonly faced errors & resolutions, root cause analysis, Maintaining daily attendance, roster, break adherence, leave management and call calibrations.
  • Thrice weekly work included identifying TNI for the team based on Top Call drivers.
  • Weekly work included Team Roster Headcount Reporting, Weekly performance review, Attrition Reporting, Bottom Performer review.
  • Monthly work included Stack Discussion, Financial Corrections, Long Leave Update, Agent Confirmation and EWS.
  • Technical & non-tech escalations, coaching/mentoring the team members, conducting regular technical training sessions, call audits & subsequent feedback's
  • Responsible for sales training of NHT batches, floor training batches and driving revenue generation for the account
  • Will Be Part of transition team to set up new center for the account.

Mandatory Skills:

  • Proven work Experience as IT Sales Manager.
  • Familiarity with CRM practices along with ability to build productive business professional relationships.
  • Highly motivated and target driven with a proven track record in sales.
  • Excellent selling, communication and negotiation skills.
  • Relationship management skills and openness to feedback.
  • Setting monthly/Qaurter and Annual targets.
  • Communication with stakeholders and resources.
  • Knowledge of GST, TDS, Accounting, Payroll will add advantage

Education and/or Work Experience Requirements:

  • BE / B.com / MBA or equivalent Degree.
  • 6-10 years of experience in relevant field.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com & lakhvinder.singh@hostbooks.com

Contact Phone: +91 9811860250

2Digital Marketing Specialist - US Lead Generation

Work Location: Gurgaon, Sector 18

Division/Department:Marketing

Requirement Severity: Immediate

Experience:10 years or more relevant experience

Essential Duties and Responsibilities:

  • Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
  • Maintaining social media presence across all digital channels
  • Measuring and reporting on the performance of all digital marketing campaigns
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments
  • Generate monthly reports on our marketing campaign’s performance

Preferred Skills:

  • SEM and Branding

Education and/or Work Experience Requirements:

  • 10 years or more experience in digital marketing and growth.
  • Strong experience in marketing
  • Strong experience working on SEO and social media
  • Exceptional English language written skills

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com & lakhvinder.singh@hostbooks.com

Contact Phone: +91 9811860250

3Front Office Coordinator

Work Location: Gurgaon, Sector 18

Division/Department:Human Resource

Requirement Severity: Immediate Joiner

Experience: 3-4 years of relevant experience

Essential Duties and Responsibilities:

  • Welcome clients and visitors to the office and assist them as needed
  • Perform various clerical tasks as needed (file papers, organize supplies, etc.)
  • Take meeting notes and transcribe into email, document or spreadsheet form
  • Prepare outgoing mail, faxes and packages
  • Answer phones and route calls to appropriate persons
  • Uphold and carry out company office policies and procedures
  • Track orders and maintain vendor relationships
  • Notify and remind all parties of upcoming events, lunches, meetings etc.
  • Support other teams with various administrative

Skill set Requirements:

  • Proven experience as office coordinator or in a similar role
  • Experience in customer service will be a plus
  • Outstanding knowledge of MS Office, “back-office” and accounting software
  • Working knowledge of office equipment (e.g. optical scanner)
  • Excellent communication and interpersonal skills
  • Organized with the ability to prioritize and multi-task
  • Reliable with patience and professionalism

Education and/or Work Experience Requirements:

  • Any Graduate in B.com/M.com/ MBA/BA
  • Should have minimum experience of 3-4 years in relevant field
  • Should be open for rotational Shifts

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com & lakhvinder.singh@hostbooks.com

Contact Phone: +91 9811860250

4Sr. Dot Net Developer

Work Location: Gurgaon, Sector 18

Division/Department:Development

Requirement Severity: Immediate

Experience: 4-6 years

Job Description:

Under the supervision of the Manager, the .Net Developer designs, modifies, develops, writes and implements software programming applications and components; supports and/or installs software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow.

Skill Requirement:

  • Expertise in ASP.Net, C#,Core MVC 2.0, Entity Framework 2.0, 3.5,4.0,4.5,6  HTML & Java Script, ADO.Net
  • Linq,EF, WCF, Web Api, My Sql,Ajax, Jquery Angularjs 2 and 4.
  • Good knowledge Oops.
  • Good knowledge of MySQL
  • Ajax & Controls, XML,JSON, knockout js, or other JS frameworks/libraries.
  • Good knowledge of Design Patterns
  • Experience of working in n-Tier architecture.
  • Good knowledge of Third Party API integration.
  • Good knowledge SSRS, SSIS report development.
  • Good knowledge  of payment gateway integration.

Mandatory Skills:

  • Asp.net & Core MVC 2.0
  • WCF
  • Web Api
  • My Sql
  • Ajax
  • Jquery
  • Angularjs 2 & 4
  • Entity Framework 2.0, 3.5,4.0,4.5,6 

Education and/or Work Experience Requirements:

  • BE / Btech / MCA or equivalent Degree in computer science with excellent academic record.
  • 4+ years of experience in the Mandatory Requirements given below.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

5Sr. Java Developer

Work Location: Gurgaon, Sector 18

Division/Department: Software Development

Requirement Severity: Immediate

Experience: 5-7 years

Essential Duties and Responsibilities:

  • Expert knowledge of hybrid mobile app development including Java, J2EE, Restful Services, MySQL Server and Web API, Core Java, Spring IOC, Web services Hibernate, Database Concepts, Angular CLI, Design Patterns and Agile Methodologies.
  • Overall data modeling, high level design, low level design and nonfunctional technical requirements
  • Write code for all parts
  • Solve complex technical, scalability or performance challenges
  • Define and ensure compliance to software engineering standards across the engineering team
  • Evaluate technologies and prototype solutions
  • Be hands on to develop technical products
  • Understand, maintain and enhance the automated software deployment pipeline
  • Work in a fast paced agile environment and be able to take a high level requirements and work with different teams to make it a reality.

Education and/or Work Experience Requirements:

  • BE / Btech / MCA or equivalent Degree in computer science with excellent academic record.
  • 5-7 years of Core Java Development experience
  • Immediate joiner will be preferred
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

6Sr. Database Developer

Work Location: Gurgaon, Sector 18

Division/Department:Development

Requirement Severity: Immediate

Experience: 4-6 years of relevant experience

Essential Duties and Responsibilities:

  • Strong knowledge of MySQL Database
  • DBA should have strong knowledge in RDBMS, SQL and No SQL concepts.
  • Good knowledge in Replication, cluster, Backup and Recovery Concepts.
  • Knowledge of Oracle DB and Mongo DB will add advantage.
  • Performance tuning skills is a Must.
  • Should have good Linux knowledge, Perl and Shell scripting.
  • Must have a good knowledge of MySQL admin tools like mytop, innotop, mysql utilities and Percona tool kit.
  • Must have knowledge on Percona xtrabackup, MySql enterprise monitor and backup.
  • Should have strong knowledge of MySQL & Oracle Replication, Cluster and shell scripting knowledge.
  • Amazon AWS cloud will be an added advantage.
  • Will be responsible for database schema, data base normalization  configuration, trouble shooting.
  • Monitoring and maintenance of MySQL, Oracle and Mongo Databases of Base.
  • Self managed and willing to learn new technologies
  • Will work with TL/Project Managers.

Education and/or Work Experience Requirements:

  • Bachelor's degree
  • 4-6 years of Experience as DBA
  • Immediate joiner will be preferred

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

7Technical Project Manager

Work Location: Gurgaon, Sector 18

Division/Department:Development

Requirement Severity: Immediate (only immediate joiners will be entertained)

Experience: 10+ years of relevant experience

Essential Duties and Responsibilities:

  • Lead and manage complex and high priority projects from initiation to final role out.
  • Overall responsibility of the project. Project planning & scheduling. Prepare details project plan
  • Interfacing with customers at executive and technical levels
  • Resource planning and managing team. People & conflict management
  • Coordination with various teams, external vendors and customers
  • Project Status reporting to Higher Management (daily, weekly, monthly)
  • Complete Project Life Cycle Management from design and development to production.
    • Planning & Implementation
    • Progress tracking
    • Identifying risks and risk mitigation planning
    • Providing direction, motivation, support and inspiration to the program team
    • Ensuring that quality guidelines and recommendations are met
    • Prepares and presents the progress report to the management team
    • Create and maintain comprehensive project documentation

Job Requirements:

  • Good technical background, with understanding and hands-on experience in software development. Familiarity with JSON, XML, JavaScript, HTML5, RESTful APIs, RDBMS concepts
  • 10+ years of work experience in which should have managed atleast 2 application development projects. End to end encompassing responsibilities defined above as team leads or project manager.
  • Possess a balance of technical, interpersonal, and conceptual skills that helps in analyze situations and decision making.
  • Provide leadership to the team by keeping the team members motivated, resolving conflicts and making hard decisions for the team members.
  • Control the project budget and maintain profitability
  • Demonstrated ability to drive multiple projects with efficient collaboration and leadership
  • Graduation in Computer Science or Electronics streams
  • MBA/PMP or any technical certification will be an added advantage

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

8Inside Sales Executive

Work Location: Gurgaon, Sector 18

Division/Department: Cloud Hosting

Requirement Severity: Immediate

Experience: 5-7 years

Essential Duties and Responsibilities:

  • Selling products and services using solid arguments to prospective customers through cold calling.
  • Present,promote and sell products/services using solid arguments to prospective customer.
  • Perform cost benefit and needs analysis of existing/potential customers to meet their needs.
  • Reach out to customer leads through cold calling.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Analyze the territory/market’s potential, track sales and status reports.
  • Supply management with reports on customer needs, problems, interests,competitive activities and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback.

Mandatory Skills:

  • Proven work Experience as IT Sales representative.
  • Excellent Knowledge of Cloud Computing.
  • Familiarity with CRM practices along with ability to build productive business professional relationships.
  • Highly motivated and target driven with a proven track record in sales.
  • Excellent selling, communication and negotiation skills.
  • Ability to create and deliver presentations tailored to the audience needs.
  • Relationship management skills and openness to feedback.

Education and/or Work Experience Requirements:

  • BE / Btech / MCA or equivalent Degree in computer science with excellent academic record.
  • 2-3 years of experience
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

9Associate - HB Sales

Work Location: Gurgaon, Sector 18

Division/Department:Sales

Requirement Severity: Immediate(only immediate joiners will be entertained)

Experience: 2-3 years of relevant experience

Essential Duties and Responsibilities:

  • Selling products and services using solid arguments to prospective customers through cold calling.
  • Present,promote and sell products/services using solid arguments to prospective customer.
  • Perform cost benefit and needs analysis of existing/potential customers to meet their needs.
  • Reach out to customer leads through cold calling.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Analyze the territory/market’s potential, track sales and status reports.
  • Supply management with reports on customer needs, problems, interests,competitive activities and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback.

Mandatory Skills:

  • Proven work Experience as IT Sales representative.
  • Familiarity with CRM practices along with ability to build productive business professional relationships.
  • Highly motivated and target driven with a proven track record in sales,
  • Excellent selling, communication and negotiation skills.
  • Relationship management skills and openness to feedback.
  • Ability to plan, multi-task and manage time effectively
  • Strong writing and record keeping ability for reports and training manuals Good computer and database skills
  • Relevant experience in Training should not be less than 4 years and minimum 1 year of international background experience.

Education:

  • BE / B.com / MBA or equivalent Degree
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

10Business Development Executive

Work Location: Gurgaon, Sector 18

Division/Department:Marketing

Requirement Severity: Immediate(only immediate joiners will be entertained)

Experience: 2-3 years of relevant experience

Essential Duties and Responsibilities:

  • Understanding customer’s diverse, specific business needs and applying product knowledge to meet those needs.
  • Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers systems and processes and then documenting them.
  • Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.
  • Identifying and developing new business through networking and courtesy and follow-up calls.
  • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.
  • Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.
  • Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.
  • Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
  • Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas.
  • Meeting sales targets set by managers and contributing to team targets.
  • Networking with existing customers in order to maintain links and promote additional products and upgrades.
  • Managing workload in order to organize and prioritize daily and weekly goals.

Job Requirements:

  • Any graduate with relevant degree.
  • Experience in Technical sales of 2-3 years.
  • Self-motivation and a competitive, results-driven attitude, passion, dedication and focus.
  • A good level of technical understanding with enthusiasm for new technology and its commercial uses.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

11Collection Specialist

Work Location: Gurgaon, Sector 18

Division/Department:Collection

Requirement Severity: Immediate(only immediate joiners will be entertained)

Experience: 1-2 years of relevant experience

Essential Duties and Responsibilities:

  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Follow FDCPA guidelines. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Stay compliant with State and Federal laws.
  • Fact Finding- understand consumer’s concern. Ask fact finding questions to understand consumer’s paying capacity; provide solutions based on fact finding.
  • Adhere to TCPA guidelines.
  • SKIP trace accounts to find consumer’s location information.
  • Identify issues attributing to account delinquency and discuss them with the management.
  • Provide timely follow-up on payment arrangements.
  • Ability to negotiate while maintaining a manner which shows sensitivity, tact, and professionalism.
  • Speak clearly, concisely and effectively; listen to, and understand consumer’s concern.
  • Ability to work in a fast-paced, team oriented environment.
  • Ability to change quickly with the needs of a growing company.
  • Process check-by-phone and/or ACH requests accurately.
  • Ability to multi-task by speaking with customers and typing notes simultaneously.

Job Requirements:

  • The ideal candidate for this position will have a minimum of 2 years of collections experience including interaction with a large customer base.
  • Strong communication, problem solving and analytical skills required.
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, Word and Power Point.
  • SKIP tracing experience required. (minimum- 1 year)
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

12Customer Service Representative

Work Location: Gurgaon, Sector 18

Division/Department:Customer Service

Requirement Severity: Immediate(only immediate joiners will be entertained)

Experience: 3-4 years of relevant experience

Essential Duties and Responsibilities:

  • Managing Outbound / Inbound Calls And Customer Service Inquiries.
  • Should Be Excellent With Objection Handling To Improve Retention.

Job Requirements:

  • Good Communication Skill.
  • Should Be Open And Flexible For Change As Per Business Requirement’s.

Education and/or Work Experience Requirements:

  • Graduate.
  • 3 to 4 Years Of Experience In US Market With Reputed Organization.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

13Sr. Accountant

Work Location: Gurgaon, Sector 18

Division/Department:HB Tech

Requirement Severity: Immediate(only immediate joiners will be entertained)

Experience: 3-4 years of relevant experience

Essential Duties and Responsibilities:

  • Experience/Knowledge in GST activities handled.
  • Should be good at Accounts Receivables, Accounts Payable, and Reconciliation.
  • Resolve problems and handle complaints in a timely manner.
  • Analyzing consumer needs and developing innovative solutions.
  • Educating customers about our business solutions.

Job Requirements:

  • In depth Knowledge about GST, PAN, and Income Tax Return IS MUST
  • Outstanding knowledge of MS Office
  • Enthusiastic and passionate
  • Excellent communication/presentation skills and ability to build relationship.

Interview Process:

interview process

Education and/or Work Experience Requirements:

  • Any Graduate in B.com/M.com/ MBA/CA
  • Should have minimum experience of 3-4 years in CA firm
  • Should be open for rotational Shifts

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com

Contact Phone: +91 9811860250

14Customer Service Executive

Work Location: Gurgaon, Sector 18

Division/Department:Customer Service

Requirement Severity: Immediate

Experience: 3-4 years of relevant experience

Essential Duties and Responsibilities:

  • Managing Outbound / Inbound Calls And Customer Service Inquiries.
  • Should Be Excellent With Objection Handling To Improve Retention.

Skill set Requirements:

  • Good Communication Skill.
  • Should Be Open And Flexible For Change As Per Business Requirement’s.

Education and/or Work Experience Requirements:

  • Graduate.
  • 3 to 4 Years Of Experience In US Market With Reputed Organization.

Working Days: 5 & half (alternate Saturdays)

Salary: Best in industry

Contact Email: hr@hostbooks.com & lakhvinder.singh@hostbooks.com

Contact Phone: +91 9811860250

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